Yes! We provide free shipping on all orders, no matter the size or location. There are no hidden charges—just a seamless shopping experience.

Our standard shipping time is 10-12 business days after your order has been processed. Processing typically takes 1-2 business days before your package is shipped. You will receive a tracking number once your order is dispatched.

Yes, we ship worldwide! Whether you're in the USA, Canada, Europe, or beyond, we ensure safe and timely delivery of your order.

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier's website (FedEx or DHL).

If you receive a damaged or defective item, please contact us within 24 hours at info@thewesternoutfit.com with clear photos of the issue. We will review the case and arrange for a replacement, exchange, or refund.

If you need to make changes or cancel your order, please contact us as soon as possible. Orders can only be modified or canceled within 12 hours of being placed, as we begin processing them quickly.

We accept returns for damaged or defective products. You must contact us within 24 hours of receiving your item to initiate a return. Items must be returned in their original condition with tags and packaging intact.

To start a return, email us at info@thewesternoutfit.com with your order number, a description of the issue, and photos if applicable. Our team will guide you through the return process.

Yes, we offer exchanges for defective or damaged products. If you would like to exchange an item, please contact our support team to arrange the process.